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Wishing you and your families a very memorable holiday season. In celebration of the festive season our space will be closed from the 24th Dec until 7th Jan.

Privacy Policy

1. Introduction

Body Beautiful Retreat (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or engage with our beauty, wellness, and spa services.

By using this website, you agree to the practices described in this policy.

2. Information We CollectPersonal information you provide

We may collect personal information when you:

  • Submit an enquiry

  • Book a treatment or spa service

  • Purchase products or gift vouchers

  • Sign up for updates or newsletters

  • Contact us directly

This may include your name, email address, phone number, appointment details, and any information you choose to share.

Information collected automatically

When you browse our website, we may collect:

  • IP address and device information

  • Browser type and pages visited

  • General usage and analytics data

  • Cookies that help improve website performance

We do not collect sensitive personal information unless you voluntarily provide it.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Manage bookings and client communication

  • Provide beauty and wellness services

  • Share updates, newsletters, or promotions (only if you opt in)

  • Improve website functionality and user experience

  • Analyse traffic and engagement

  • Maintain security and prevent misuse of our website

We do not sell or share your personal information for third‑party marketing.

4. Treatment & Booking Information

If you provide details as part of a booking or treatment enquiry, this information is used solely for service delivery and stored securely in accordance with professional standards.

5. Purchases & Payment Information

Online purchases, including gift vouchers or products, may be processed through secure third‑party payment providers. We do not store full credit card details on our website or servers.

6. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. Cookies help us:

  • Improve functionality

  • Tailor content

  • Monitor traffic patterns

You can disable cookies through your browser settings at any time.

7. Sharing Your Information

We may share information with trusted service providers who assist with:

  • Website hosting

  • Booking systems

  • Email delivery

  • Analytics

  • Security monitoring

These providers are required to protect your information and use it only for services delivered on our behalf.

We may also disclose information if required by law.

8. Data Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. This includes secure hosting, restricted access, and industry‑standard security practices.

However, no online system is completely risk‑free, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold

  • Ask for corrections to inaccurate information

  • Request deletion of your personal data (where legally permitted)

  • Opt out of communications at any time

To exercise these rights, please contact us using the details below.

10. External Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Body Beautiful Retreat Email: info@bodybeautifulretreat.com